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  Sunday, July 20, 2008

Stalemate

Les Crane has passed away. It made the local paper a few days ago, which listed him as a late-night talk show host. Which he was, but that's not what he was to me.

In 1989, shortly before Thanksgiving, I was hired by The Software Toolworks, marking my transition from writing industrial automation software to writing games. As always, getting hired is not like pushing a button. You apply, you wait, you get interviewed. I was interviewed by then-Project Manager Dave Grenewetzki, a big, affable, funny, funny guy. After Dave had decided I was the one for the job, there was one more hurdle for me to jump. I had to get the "blessing" of Les Crane, the top dog. At that time, before it was a much larger company, Les liked to chat with every candidate himself before that person was hired. I don't remember the conversation, but I passed.

At The Software Toolworks, which was to later become Mindscape, I worked on many, many project over seven years, including Mavis Beacon Teaches Typing and Chessmaster. My team taught the Chessmaster to speak, among other things. I learned to type really, really fast. (Thank you, Mavis.) I learned, from Dave Greno, to make mundane email amusing.

Les Crane had a hands-on approach to management. In addition to being the final approval of every new hire, and approving new games, he liked to walk around the building, seeing how projects were progressing, and often requiring changes to suit his vision. This was called MBWA... management by walking around.

It was sometimes frustrating having Les stop by and request sudden changes in your project, but I had to respect his care for the products, and his changes were usually for the better, even if it was just tweaking the color scheme.

Les was a funny guy. He once told me he wanted to open a shop selling Israeli cheese. He was going to call it "Cheeses of Nazareth". Ha ha.

Les had a passion for classical music. When I brought up the Disney movie Fantasia, he went on a rant against it. Les complained that when he listened to that music, he now had Disney's images in his head instead of his own images.

Les could be a touchy guy. He'd once been married to Tina Louise, "Ginger" on Gilligan's Island. (He had a later wife whose actual name was Ginger. Go figure.) He didn't like talking about Tina Louise, and any mention of her would result in a backlash. I can understand that. My parents divorced when I was young, and there are few things touchier than talking about an ex.

I enjoyed working at "Toolworks", and I enjoyed working for Les. He knew that, at the end of the day, the company's main assets went home for the night. He cared for the products and the people that produced them. He respected our abilities and let us do our jobs without micro-managing. He kenw us all by name. We had pizza on Fridays, we went on field trips and special outings. It was a fun place to work. That's something that starts at the top.

As is the destiny of all of us, Les eventually ran out of moves. Les Crane died from natural causes last Sunday at Marin General Hospital at age 74. Good game, Les.


Posted by Dave    Blog Tag: News

6 Comments:

At 7/21/2008 8:39 AM, Blogger dgreno said...

Here are a couple of my favorite Les Crane stories...

When I had my first meeting with Les, he had a Picasso lithograph on his desk and he asked me if I knew anything about art. The real answer was NO, but for some reason I knew everything about the specific print he was looking at. We had a nice conversation based on it and I got the gig.

A couple of months later, he called me in to his office to show me a photo of a Modigliani painting that he was considering. Les had responded to an ad in the Wall Street Journal and the owner had sent Les a Polaroid of the painting and a letter. He showed me the letter and I noticed that it was signed by Clifford Irving. This was before Irving had made himself into a household name by writing the hoax "biography" of Howard Hughes and eventually going to prison.

Again, by total luck, my "vast" art knowledge came into play. I had seen an Orson Welles documentary, "F is for Fake," about the world's greatest art forger, a guy named Elmyr de Hory. De Hory happened to be an associate of Clifford Irving. I told Les to make sure the paint was dry because the painting was almost certainly a fake. He ended up walking away from the deal and I again looked like some sort of art savant again.

Another time, I was sitting in his office chatting with him when the mail was delivered. He opened a large package and out dropped a huge hardbound joke book written by Milton Berle. He opened the book and read me the personal inscription that Berle had written to Les inside the front cover. Les then said something like, "I never liked that bastard!" and threw the book into the trash.

Always on the lookout for new material, I asked Les if I could retrieve the book. He told me that if I really wanted to use Berle's stolen material, I was welcome to the book. I snagged it and it still sits on a bookshelf in my house.

One thing that most people didn't know, and would never guess, is that Les really suffered from severe stage fright. When he was "on" at a meeting or a presentation or on his television show, he was the picture of confidence and was a powerful force in the room. Before every presentation, even at company meetings where he knew everyone in the room, he was extremely nervous, sometimes to the point of being sick. But when he flipped the switch into "on" mode he literally became a different person who was as good at working a room as anyone I've ever seen.

When we were marketing the Miracle Piano Teaching System, our PR firm got us lots of opportunities to do radio and television to promote the product. Les would have been the perfect guy for these pitches but he worked pretty hard to avoid public appearances, so often I was the guy that had to do it.

We had an opening to demonstrate the Miracle on live television on the "Today" show. I was told I was going to New York. Just before I left, Les called me in to give me a pep talk. He told me to pick three strong talking points and have them ready to present. He also said that I shouldn't listen in any great detail to what Katie Couric asked me but to respond to her first question (whatever it was) with my first talking point. Then hit her next two questions with points two and three. After that I would be free to make small talk. If you watch any political debates, you can see this tactic in action. It works... and it worked on the "Today" show.

Les was an interesting guy and I had a great realtionhip with him. I thoroughly enjoyed my time at the Toolworks. It's sad that the only guy who considered me an art expert is no longer around.

Dave

 
At 7/21/2008 8:54 AM, Blogger dkgoodman said...

LOL Thanks, Dave.

It's always fun when people extrapolate one bit of "lucky" knowledge to think that you're an expert on a topic. The fact is, though, that when someone is as smart as you are, Dave, that "luck" happens quite a bit. As the saying goes, "Luck is what happens when preparation meets opportunity."

I remember that Les never attended our Christmas parties or other social functions. The explanation was that he didn't want to inhibit us, but now I'm wondering if he simply didn't want to fight the stage fright. :)

 
At 7/21/2008 10:00 AM, Blogger Connie said...

I especially liked his cameo appearance on the cover of "Life and Death," it was his feet with the toe tag!

 
At 7/21/2008 10:09 AM, Blogger dkgoodman said...

I didn't know that myself. :)

The manuals for our software often included interesting quotes, and one in particular by Pablo Crane caught my attention. I wasn't familiar with the quote or the author, and I had to ask quite a few people before I found out who Pablo Crane was... it was Les Crane's parrot! LOL

 
At 7/22/2008 4:02 PM, Blogger Alan said...

Interesting insights. I do remember the late night talk show, although it's a bit vague. Back in the 60's right?

 
At 7/22/2008 11:10 PM, Blogger dkgoodman said...

Yep. '65 and '66. I forgot that Les Crane also recorded Desiderata.

 

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